Technical Operations

Technical Operations

DSJ Global: Your Leading Partner for Technical Operations Talent

DSJ Global is a leading talent partner delivering mid-senior end-to-end supply chain talent. We secure business-critical Technical Operations talent through permanent, contract, and multi-hire recruitment solutions.

With 15 years of experience in overcoming extensive hiring challenges, DSJ Global is well-positioned to provide tactical solutions to your talent shortages across the entire supply chain, enabling you to hire the right talent to help you achieve optimal supply and demand goals.

If youโ€™re looking to secure top talent within the Technical Operations sector or youโ€™re a professional searching for your next Technical Operations opportunity, our specialized team at DSJ Global nurtures candidates and clients to align personal and business opportunities.

If you're a Technical Operations professional looking for new career opportunities, please register your CV/resume.

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โ€‹If you're a client looking for the best Technical Operations talent, please register your vacancy or request a call back.

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Benefits of Working with DSJ Globalโ€™s Technical Operations Team

DSJ Global's specialist Technical Operations team is dedicated to optimizing operational efficiency through innovation and advanced technology. The industry's increasing demand for streamlined processes, automation, and sustainable practices has fueled remarkable growth for Technical Operations professionals, amplified by the enduring impact of global events.

For immediate Technical Operations placements or strategic talent sourcing, DSJ Global's experienced team offers a wealth of expertise and comprehensive resources, ensuring exceptional outcomes. Partnering with DSJ Global's Technical Operations team brings distinct advantages:

15 years of experience and professional knowledge in the supply chain Technical Operations industryโ€‹

Access to an exclusive global network of both active and passive Technical Operations candidates

Guidance and advice from our global award-winning talent experts in the supply chain Technical Operations industry

โ€‹Embark on your talent journey by engaging with our expert team. Complete our form, and let us share how DSJ Global can collaborate effectively with your organization to fulfill your recruitment requirements.

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Technical Operations Jobs

Are you ready to be at the forefront of Technical Operations jobs in the supply chain industry? At DSJ Global, we specialize in connecting talented individuals with the most exciting supply chain roles in Technical Operations. If you're ready to shape the future and take your career to new heights, click here to begin your job search and unlock a world of possibilities in this rapidly evolving field.

Operations Superintendent

Job Description: The Operations Superintendent is responsible for overseeing the daily operations of the refinery. This includes managing operations personnel, ensuring safety and environmental compliance, meeting production targets, and maintaining product quality. The role requires advanced technical knowledge, leadership, and management skills to guide operations, resolve issues, and mentor personnel. The superintendent is also tasked with collaborating across departments to improve operational efficiency and safety. Responsibilities: Lead and develop operations personnel, ensuring skills development and accountability. Direct Operations Supervisors to achieve production and specification targets. Drive safety and environmental culture, ensuring compliance and positive outcomes. Provide guidance to inspection, project engineering, and other refinery departments. Supervise and develop Supervisors, building accountability and performance. Manage specific projects and participate in cross-functional initiatives. Requirements: High school diploma required; BS in Chemical Engineering preferred. 10+ years of progressive refinery experience and operations leadership. Knowledge of refinery processes and technology. Strong problem-solving, troubleshooting, and prioritization skills.

US$150000 - US$210000 per annum
Oklahoma
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Sr. Quality Manager

**Sr. Quality Manager Opportunity in Charles City, IA - Biotechnology Sector** Are you a seasoned leader passionate about quality management and biotech? An esteemed organization located in the vibrant community of Charles City, Iowa is searching for a Sr. Quality Manager to spearhead their dynamic team within the biotechnological field. This permanent role not only demands an individual with substantial experience overseeing multiple laboratories but also one who brings expertise specifically from fermentation processes. You will be at the forefront of managing four pivotal labs that are central to our operations: Fermentation, Chemistry, Microbiology and Entomology. We expect: - A minimum of 5 years' leadership experience. - Proven track record working with ISO/IEC 17025 standard. - Deep knowledge and hands-on involvement in fermentation-based practices or settings. Critical skills include: *Quality Management*: Ensure excellence across all laboratory functions by implementing robust procedures compliant with industry standards such as ISO/IEC 17025. *Leadership*: Lead your teams effectively through mentorship and strategic oversight while fostering a culture committed to high-quality outcomes. *Fermentation Expertise*: Apply your specialized understanding of biological process involving microorganisms which is critical given its application throughout various stages of production within this sector. Join us if you're ready for an exciting challenge where your contributions significantly impact both operational efficiency & product integrity!

Negotiable
Libertyville
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Sr. Quality Manager

**Sr. Quality Manager Opportunity in Charles City, IA - Biotechnology Sector** Are you a seasoned leader passionate about quality management and biotech? An esteemed organization located in the vibrant community of Charles City, Iowa is searching for a Sr. Quality Manager to spearhead their dynamic team within the biotechnological field. This permanent role not only demands an individual with substantial experience overseeing multiple laboratories but also one who brings expertise specifically from fermentation processes. You will be at the forefront of managing four pivotal labs that are central to our operations: Fermentation, Chemistry, Microbiology and Entomology. We expect: - A minimum of 5 years' leadership experience. - Proven track record working with ISO/IEC 17025 standard. - Deep knowledge and hands-on involvement in fermentation-based practices or settings. Critical skills include: *Quality Management*: Ensure excellence across all laboratory functions by implementing robust procedures compliant with industry standards such as ISO/IEC 17025. *Leadership*: Lead your teams effectively through mentorship and strategic oversight while fostering a culture committed to high-quality outcomes. *Fermentation Expertise*: Apply your specialized understanding of biological process involving microorganisms which is critical given its application throughout various stages of production within this sector. Join us if you're ready for an exciting challenge where your contributions significantly impact both operational efficiency & product integrity!

Negotiable
Libertyville
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Quality Specialist

We are seeking a dedicated and detail-oriented Quality Specialist to join our team at a leading Appliances, Electrical, and Electronics Manufacturing company in Concord, CA. In this role, you will play a critical part in ensuring the highest quality standards are maintained throughout the manufacturing process for our products. You will collaborate with various departments to implement and uphold quality control measures, ensuring compliance with industry standards and customer requirements. Key Responsibilities: Conduct regular inspections and audits of manufacturing processes, components, and finished products to ensure compliance with internal and external quality standards. Develop, implement, and maintain quality control procedures, standards, and specifications for the production of appliances, electrical, and electronic products. Review and analyze data related to product defects, production processes, and customer feedback to identify areas for improvement. Work closely with the production and engineering teams to resolve quality issues and implement corrective actions. Assist in the development and execution of test protocols, inspections, and documentation to ensure quality assurance compliance. Monitor and maintain records of quality metrics, non-conformances, and corrective actions taken. Conduct root cause analysis of quality issues and implement continuous improvement initiatives to prevent recurrence. Ensure that products meet safety, regulatory, and industry-specific standards (e.g., UL, CE, ISO, etc.). Collaborate with suppliers to ensure the quality of incoming raw materials and components. Assist in training and educating team members on quality standards and best practices. Maintain up-to-date knowledge of industry trends, quality control techniques, and regulatory requirements. Qualifications: Bachelor's degree in Engineering, Manufacturing, Quality Assurance, or a related field (preferred). Minimum of 3 years of experience in quality control or quality assurance in an appliance, electrical, or electronics manufacturing environment. Strong knowledge of quality management systems, industry standards, and regulatory requirements (e.g., ISO 9001, UL, CE). Experience with inspection tools and techniques such as calipers, micrometers, and other measurement devices. Proficient in data analysis and problem-solving using software tools (e.g., Excel, Minitab, SAP). Strong communication and interpersonal skills with the ability to work cross-functionally with various teams. Detail-oriented with a keen eye for identifying and solving quality-related issues. Ability to thrive in a fast-paced, dynamic work environment and manage multiple priorities. Salary: $70k-80k + Bonus + Benefits If you are interested, don't hesitate to apply!

US$70000 - US$80000 per annum
Concord
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Americas Quality Assurance Director

Join a leading global medical device manufacturing company committed to advancing health care through innovative products and solutions. We are seeking a highly experienced and strategic Senior Director of Quality to oversee our global quality assurance and regulatory compliance initiatives. The ideal candidate will have extensive experience in quality management within the medical device industry, with a strong focus on multisite oversight responsibilities. The position is in Massachusetts and the company is offering relocation assistance. Key Responsibilities: Lead and manage the global quality assurance strategy, ensuring compliance with all regulatory standards, including FDA, ISO 13485, and other relevant international regulations. Oversee quality management systems across multiple manufacturing sites, ensuring consistency and alignment with corporate quality objectives. Develop and implement policies and procedures to ensure quality standards are met and continuously improved. Collaborate with cross-functional teams, including R&D, operations, and supply chain, to integrate quality into all aspects of product development and manufacturing. Drive the development and execution of quality improvement initiatives, including root cause analysis and corrective action processes. Establish and maintain effective communication with regulatory agencies and ensure timely reporting and resolution of any compliance issues. Provide leadership and mentorship to quality assurance teams across multiple sites, fostering a culture of quality and accountability. Monitor industry trends and emerging regulations to proactively address potential impacts on quality practices. Qualifications: Bachelor's degree in Engineering, Life Sciences, or a related field; advanced degree preferred. Minimum of 10 years of experience in quality management within the medical device industry, with at least 5 years in a leadership role. Proven experience in multisite oversight, managing quality operations across multiple manufacturing facilities. Strong knowledge of FDA, ISO, and other global regulatory requirements for medical devices. Exceptional analytical and problem-solving skills, with a track record of driving quality improvements. Excellent communication and interpersonal skills, with the ability to influence at all levels of the organisation. Demonstrated ability to lead and motivate teams in a fast-paced, global environment. Salary: $200k-225k + Bonus + Benefits If you are interested, don't hesitate to apply!

US$190000 - US$225000 per annum
Milford
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EHS&S Site Manager

Summary: This role will collaborate with Planning, Production, Maintenance, Quality Control, and Engineering, as well as other functions as needed. Required: Preferred- BS degree in EHS, Industrial Hygiene, Science, or Engineering A minimum of 3-5 years of EHS&S experience, with a strong preference for experience in a chemical manufacturing PSM environment. Demonstrated knowledge of regulations including, but not limited to, pertinent Local/State/Federal EPA, OSHA, PSM, DHS, and DOT regulations. Recommended: Advanced coursework in EHS, Industrial Hygiene, and chemical industry experience. Proven continuous improvement skills. ISO 9001, ISO 14001, and Responsible Care Management Systemยฎ (RCMSยฎ) experience preferred. Hazardous materials management certification, certified EHS & Quality Auditor, Certified Safety Professional, Certified Associate Safety Professional, and/or Certified Industrial Hygienist. Experienced in effective application of root cause and failure analysis tools. Principal Accountabilities and Measures: Safety-Sensitive: Must pass regular & routine chemical dependency testing, annual respirator qualitative fit testing, and annual medical monitoring as required for certain tasks. Continuous Improvement: Improvement in the site safety culture and employee safety measured by defined leading safety indicators. Safety Performance: Measured by work-related accidents, near-miss accidents, and safety violations. Corrective Actions/Preventive Actions (CAPAs): Successful and timely completion of all CAPAs. Safety and Environmental Performance: Measured by consistent compliance with all local/state/federal regulations.

US$115000 - US$135000 per year
Houston
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Senior Engineer, Operational Excellence

JOB SUMMARY This role offers an excellent opportunity for a motivated and skilled individual to join our client's global Operational Excellence (OPEX) team. Reporting to the plant OPEX Manager, the Senior Engineer will focus on fostering a culture of operational and customer excellence, driving continuous improvement (CI) initiatives, and implementing changes to enhance performance in quality, delivery, and cost while ensuring safety. JOB DESCRIPTION Our client is a leading global medical technology company dedicated to advancing health through innovative solutions. The company values creativity and teamwork, supporting its employees to grow and excel. Join us and become part of a team that makes transformative changes possible. RESPONSIBILITIES Participate actively in the Focused Improvement team. Enhance problem-solving skills at all levels. Support CI projects across various dimensions, including quality, safety, delivery, and cost (SQDC). Coordinate component and project teams to reduce losses and achieve strategic goals. Contribute to the development and execution of a multi-year Cost to Win (CtW) portfolio, including governance and optimization efforts. Teach and mentor in Excellence concepts, including strategy deployment and Zero Loss mentality. Lead Kaizen events and support other Excellence components in developing problem-solving skills. Promote a zero-loss mindset to improve safety, quality, and cost. Guide project selection to focus resources on high-priority areas. Align Key Performance Indicators (KPIs) with strategic goals and support BD Excellence deployment. Drive advanced methodologies and support long-term CI objectives through cross-functional teams. Utilize data-driven visual management techniques to enhance metrics such as OEE, waste, and productivity. Contribute to key plant decisions and resource planning. Represent the company externally as needed. Operate with a high degree of autonomy, managing own work direction and tasks. Make decisions that impact cost, productivity, CtW performance, and OPEX budget. Qualifications Bachelor's degree or equivalent experience in Engineering. Proven experience with Lean and Six Sigma methodologies; Green or Black Belt certification preferred. Strong commitment to safety, customer satisfaction, and operational excellence. At least 3 years of manufacturing experience in a plant environment. Understanding of how operational excellence impacts customer service. Excellent communication skills, both verbal and written, across all levels. Proven track record in project or program management. Experience in multi-site and multi-cultural settings. Ability to link projects to business results and develop compelling business cases for resource investment, adhering to finance policies.

Negotiable
South Carolina
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EHS&S Site Manager

Summary: This role will collaborate with Planning, Production, Maintenance, Quality Control, and Engineering, as well as other functions as needed. Required: Preferred- BS degree in EHS, Industrial Hygiene, Science, or Engineering A minimum of 3-5 years of EHS&S experience, with a strong preference for experience in a chemical manufacturing PSM environment. Demonstrated knowledge of regulations including, but not limited to, pertinent Local/State/Federal EPA, OSHA, PSM, DHS, and DOT regulations. Recommended: Advanced coursework in EHS, Industrial Hygiene, and chemical industry experience. Proven continuous improvement skills. ISO 9001, ISO 14001, and Responsible Care Management Systemยฎ (RCMSยฎ) experience preferred. Hazardous materials management certification, certified EHS & Quality Auditor, Certified Safety Professional, Certified Associate Safety Professional, and/or Certified Industrial Hygienist. Experienced in effective application of root cause and failure analysis tools. Principal Accountabilities and Measures: Safety-Sensitive: Must pass regular & routine chemical dependency testing, annual respirator qualitative fit testing, and annual medical monitoring as required for certain tasks. Continuous Improvement: Improvement in the site safety culture and employee safety measured by defined leading safety indicators. Safety Performance: Measured by work-related accidents, near-miss accidents, and safety violations. Corrective Actions/Preventive Actions (CAPAs): Successful and timely completion of all CAPAs. Safety and Environmental Performance: Measured by consistent compliance with all local/state/federal regulations.

US$110000 - US$125000 per year
Houston
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Utilities Manager

Position Overview: The Utilities Manager is responsible for overseeing the operation, maintenance, and optimization of all utility systems within a pharmaceutical manufacturing facility. This includes managing systems such as steam, water, HVAC, compressed air, and other essential services to ensure reliable, efficient, and compliant operations in support of manufacturing processes. Key Responsibilities: Manage the day-to-day operations of utility systems, ensuring they meet production and regulatory requirements. Lead a team of technicians in the maintenance, troubleshooting, and repair of utility systems. Develop and implement preventive maintenance schedules to minimize downtime. Monitor utility performance, track energy consumption, and identify opportunities for cost reduction and process optimization. Ensure compliance with all relevant regulatory standards (e.g., GMP, OSHA, EPA). Collaborate with engineering and production teams to support facility upgrades and continuous improvement projects. Maintain utility-related documentation and reporting, including regulatory filings and operational logs. Qualifications: Bachelor's degree in Engineering, Facilities Management, or related field. Minimum of 5 years of experience in utilities management within a pharmaceutical or similar regulated manufacturing environment. Strong knowledge of utility systems (HVAC, water treatment, steam, compressed air, etc.). Familiarity with GMP, FDA, and other regulatory compliance requirements. Excellent leadership, problem-solving, and communication skills.

US$130000 - US$150000 per annum
England
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Supplier Quality Engineer

Job Overview: This role is crucial in ensuring that all materials, components, and products supplied to our company meet the highest quality standards. The Senior Supplier Quality Engineer will collaborate closely with internal stakeholders and external suppliers to monitor and improve quality performance, resolve supplier-related quality issues, and contribute to the continuous improvement of our manufacturing processes. Key Responsibilities: Supplier Management and Auditing: Lead the selection, evaluation, and performance monitoring of suppliers to ensure compliance with industry standards and company specifications. Conduct supplier audits, assessments, and evaluations to identify risks and ensure the supply chain meets regulatory, environmental, and safety requirements. Manage supplier quality agreements, ensuring alignment with manufacturing and regulatory standards. Quality Assurance and Compliance: Develop and implement quality assurance processes and procedures for incoming materials and components. Ensure that all materials and chemicals supplied meet established quality criteria and regulatory standards. Work closely with suppliers to address non-conformance issues and ensure corrective actions are taken promptly. Review and approve supplier documentation, such as certificates of analysis (COA) and material specifications. Root Cause Analysis and Problem Solving: Investigate and resolve supplier quality issues by conducting thorough root cause analysis (RCA) and implementing corrective actions. Collaborate with internal teams (e.g., production, R&D, and procurement) to troubleshoot quality issues and ensure effective solutions. Lead efforts in continuous improvement initiatives within the supply chain and manufacturing processes. Process Improvement and Innovation: Drive initiatives for improving supplier performance, focusing on reducing defects, increasing efficiency, and enhancing product quality. Work with suppliers to optimize quality control processes, improve reliability, and maintain cost efficiency. Contribute to the development and implementation of new quality tools, technologies, and systems. Data Analysis and Reporting: Analyze supplier performance data and quality metrics, preparing reports for management review. Track key performance indicators (KPIs) related to supplier quality and provide recommendations for improvement. Assist in preparing documentation for regulatory submissions and audits. Cross-functional Collaboration: Collaborate with procurement, engineering, production, and R&D teams to ensure seamless integration of supplier materials into the manufacturing process. Provide technical guidance and training to internal teams on supplier quality processes and expectations. Qualifications: Education: Bachelor's degree in Chemical Engineering, Materials Science, Chemistry, or a related field. A Master's degree is a plus. Experience: Minimum of 5-7 years of experience in supplier quality engineering, preferably in the chemical manufacturing or related industries. Strong knowledge of quality management systems (QMS), ISO 9001, and other relevant industry standards. Experience with root cause analysis tools (e.g., 8D, Fishbone, FMEA) and corrective/preventive actions (CAPA).

US$130000 - US$140000 per annum
North Kingstown
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Production Supervisor

Job Description: The ideal candidate will ensure production goals are met while maintaining the highest standards of safety, quality, and efficiency. Key responsibilities include supervising production staff, managing workflow, monitoring equipment, ensuring compliance with safety regulations, and implementing continuous improvement initiatives. The Production Supervisor will work closely with cross-functional teams to optimize processes and meet production targets. Key Responsibilities: Supervise and lead production teams to meet daily manufacturing targets. Ensure adherence to safety protocols and regulatory compliance. Monitor equipment performance and troubleshoot issues to minimize downtime. Coordinate with maintenance, quality control, and other departments to maintain optimal production flow. Train, coach, and evaluate production staff to foster a high-performance environment. Implement continuous improvement strategies to increase efficiency and reduce costs. Qualifications: A degree in Engineering (Chemical, Mechanical, Industrial, or related field) is required. Previous experience in chemical manufacturing or a related field. Strong leadership and team management skills. Excellent problem-solving and organizational abilities. Familiarity with safety regulations and quality control standards.

US$90000 - US$115000 per annum
North Kingstown
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Maintenance Manager

Position Overview: We are seeking a highly skilled and dedicated Manufacturing Maintenance Manager to oversee and manage the maintenance operations in our manufacturing facility. This role is critical in ensuring the reliability, safety, and efficiency of all production equipment and machinery. The ideal candidate will have strong leadership abilities, a deep understanding of manufacturing processes, and the technical expertise to troubleshoot and resolve complex mechanical and electrical issues. Key Responsibilities: Maintenance Strategy Development: Develop and implement preventive and predictive maintenance programs to minimize equipment downtime and extend the lifespan of machinery. Analyze production data to identify areas for improvement in maintenance practices and machine reliability. Team Leadership: Lead, mentor, and manage a team of maintenance technicians and engineers, ensuring high levels of performance, safety, and productivity. Conduct regular training and development programs to enhance technical skills and safety awareness. Equipment Management: Oversee the installation, repair, and calibration of manufacturing equipment and machinery. Troubleshoot mechanical, electrical, and electronic issues to ensure minimal disruption to production. Maintain and update equipment manuals, schematics, and maintenance records. Safety and Compliance: Ensure all maintenance activities are performed in compliance with safety regulations and company policies. Conduct regular safety audits and risk assessments to identify potential hazards. Ensure all tools, equipment, and machinery meet regulatory standards and are safe for use. Budget and Resource Management: Manage the maintenance budget, ensuring cost-effective purchasing of parts, tools, and supplies. Work with procurement and supply chain teams to ensure timely availability of spare parts and materials. Track maintenance expenses and report on cost-saving initiatives. Continuous Improvement: Lead initiatives to improve maintenance processes, reduce downtime, and increase operational efficiency. Collaborate with production teams to schedule maintenance work during downtime to minimize impact on production goals. Collaboration with Other Departments: Work closely with production, engineering, and quality control teams to understand maintenance needs and troubleshoot issues. Participate in cross-functional meetings to provide input on equipment upgrades, new technologies, and process improvements. Qualifications: 7+ years of experience in Manufacturing Maintenance Management In-depth knowledge of mechanical, electrical, hydraulic, and pneumatic systems used in manufacturing. Strong leadership and team management skills, with a track record of building and maintaining high-performing teams. Proficiency with computerized maintenance management systems (CMMS) and other maintenance-related software. Excellent problem-solving, communication, and organizational skills. Ability to work in a fast-paced, high-pressure environment and manage multiple priorities.

US$100000 - US$120000 per annum
Marlborough
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Technical Operations News & Insights

The Impact of Flexible Working Image
Highlights

The Impact of Flexible Working

โ€‹Assessing the adoption of flexible working in the supply chain industrySince its introduction to the masses, flexible working has revolutionized the world of employment. As the demand for supply chain professionals continues to grow worldwide, strategies to facilitate flexible and remote working have become essential in attracting and retaining top-tier talent.For many, some degree of flexibility is essential to achieving a healthy work-life balance. This can in turn, result in a happier and more productive workforce, which benefits businesses. However, moving processes away from the office can also have a negative impact on company culture, as teams interact less, decreasing productivity. The ambiguity of the situation made us wonder: What is the real impact of flexible working? To answer this question, here at DSJ Global we engaged with top businesses to understand their flexible working strategy. Exploring the state of flexible working across the supply chain, we take a look at the following: How productivity and company culture has been impacted by hybrid and flexible working patterns What leaders see as the benefits and the challenges to flexible workingHow companies plan to use flexible working to attract and retain top talentOffering valuable insights to professionals seeking to understand the state of flexible working in supply chain, and for organizations reflecting on their flexible and working from home policies, both can take away a number of key considerations from this exclusive report. Download your copy of the report by completing the form below:โ€‹

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How the Head of DSJ Global Berlin Supports Diversity in the Supply Chain Industry Image
Diversity & Equality

How the Head of DSJ Global Berlin Supports Diversity in the Supply Chain Industry

When Phaidon International approached Yacine Fall in 2019, the Berlin office had only just opened. It offered tremendous potential for growth, which Yacine saw and seized.ย Originally from the south of Germany and a passionate dancer to this day, Yacine had moved to Berlin to study sports and economics. Upon graduation, she wanted a career that empowered her to decide for herself where to go and how to progress. At DSJ Global, she entered the world of end-to-end Supply Chain and has advanced to brand head for DSJ Global in Berlin in just four years.ย We spoke to Yacine about the importance of International Womenโ€™s Day, how she encourages diversity both within her team and at the companies she consults, what advice she would give her younger self, and more.ย What are you proudest of in your career?โ€œThere have been quite a lot of things Iโ€™m super proud of, including the progress Iโ€™ve made as a person. My team at DSJ Global broke a very long-standing record in January, and it was one of the goals Iโ€™d set myself when I became head of DSJ Global in Berlin. Iโ€™m very proud that we achieved this as a team, that everyone contributed to a collective effort. It was not a one-man or one-woman show."Iโ€™m also proud of the growth Iโ€™ve seen and supported. We are now twelve people in the Berlin office. When I started in 2019, we were three. For this year, my goal is to guide several team members into their first management role, which will allow us to grow even further.โ€Why do you think itโ€™s important to celebrate International Womenโ€™s Day, especially in the workplace?โ€œI think itโ€™s important to celebrate International Womenโ€™s Day to highlight it and create awareness around it. But I think itโ€™s even more important to make it an actual effort and to center a mission of change. Of course, thatโ€™s not something that is done within one day. Rather, every day must be part of the DNA of a business and must be driven forward โ€“ not only by women but as a collective effort to change something.ย "Iโ€™m very happy that I found my way into a company that is making an honest effort in changing things. Iโ€™m part of an office where we have a very diverse leadership team and very proud of all the other women who are coming into managing roles and actually dominating the management table by numbers. Letโ€™s see what the next year brings!โ€How do you encourage gender diversity internally in your brand?ย โ€œFor me, itโ€™s not only about gender diversity. In my team, we have quite a good balance between male and female. Diversity also means that you have people of the LGBTQ+ community, people of different races, people of different ages, different nationalities, different languages. Thatโ€™s what weโ€™re trying to embody in our brand.ย "To achieve it, we make our hiring as transparent as possible. That involves asking the same questions to everyone to prevent a biased interview process, as well as speaking to as many people as possible. We try to get to know the candidates on an individual level even if they donโ€™t seem like the perfect fit on paper. Thatโ€™s what I base my own hiring on.ย "So far, my efforts reflect in the team. Of course, thatโ€™s not something you can simply check off a list. Thereโ€™s always room for improvement. Therefore, weโ€™re working closely with our Talent Acquisition Team to make sure they know the kind of people weโ€™re looking for. Thatโ€™s very important to me and the DSJ Global hiring strategy.โ€How do you encourage gender diversity in your sector?โ€œAs partners for the companies weโ€™re working with, we engage with them on eye-level and truly consult them."Within end-to-end Supply Chain, especially when you look towards the automotive industry, itโ€™s very male dominated. We make an active effort to highlight female talent or candidates from minority groups to make sure they are actually seen and represented in front of our clients.ย "Itโ€™s an active effort on our part to provide a diverse shortlist. Sometimes, when we find an outstanding female professional looking for a new opportunity, we also contact companies to introduce this candidate.ย "Of course, female talent has always been a topic, but compared to when I first started, far more companies are telling us directly they expect a certain quota of female candidates in the shortlists we provide. To me, that shows that theyโ€™re actually trying to make an effort and address a lack of diversity in their company. Especially bigger companies now have more guidelines in place to avoid discrimination.ย "But itโ€™s still a long way to go for end-to-end Supply Chain. The roles that we work on at DSJ Global are at a certain seniority level and we can only work with the professionals who are already there. In the future, I think we will see more female talent since a lot of company programs are targeting diverse candidates early on in their careers. You can tell that awareness is increasing year by year, which is a very good thing to see.โ€What advice would you give your younger self?โ€œThe advice I would give to myself in the early stages of my professional career is that you donโ€™t have to apologize for being loud or speaking your mind. Especially now as a female leader, I have far more confidence in myself and in the things Iโ€™m saying. I realised that when I first started in the corporate world, I always tried to blend in. I would tell my younger self to not dim your light just to not blind other people. Be there, be vocal, speak your mind. Then youโ€™re going to find your place.โ€What advice would you give other women and women of color in the professional world?ย โ€œEspecially for women of color, when youโ€™re raised in a very white environment, we usually fall into the trap that you always feel like the eyes are on you and that you draw a lot of attention by the way that you look. Oftentimes, we want to be everybodyโ€™s darling and become a people pleaser to not step on anyoneโ€™s toes.ย "But to actually change the way things work in the world, you need to step on peopleโ€™s toes and have uncomfortable conversations. To gain the strength to do that, itโ€™s very important to find your allies within a company quite quickly, for example, find your sponsors and mentors. Surround yourself with them, speak to them, use them and then itโ€™s going to be far easier to gain the confidence to have these uncomfortable conversations and step on other peopleโ€™s toes a little bit.โ€For more interviews with the inspiring women at Phaidon International, please visit our hub here.

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Finding a Company Culture That Fits Image
Supply-Chain

Finding a Company Culture That Fits

For professionals seeking a new job, itโ€™s often factors like salary, the day-to-day of the role itself, and the company brand that are central to the decision process. But each company has its own culture, customs, and values, even if they arenโ€™t clearly defined, and they actually have more of an influence on your productivity, success, and even earnings than might be immediately clear.The world of work has undergone some remarkable transformation over the last few years, accelerated by the pandemic and the redefining of our values that it sparked - not to mention the major shift to a candidate-driven job market. As a result, experts have been given the opportunity to rethink whatโ€™s important to them in their day-to-day work life beyond the paycheck or job spec, and in large professional sectors in particular, such as technology and finance, this has positively influenced hiring companiesโ€™ approach to culture and its pivotal role in attracting and retaining top talent, as well as quality of work.โ€ฏA companyโ€™s culture is essentially its personality, and while some may think of it as a buzzword that signifies lunch time yoga or wearing casual clothes to work, it plays a much greater role in how an employee shows up for work every day than any promotion, bonus, or salary could. Thankfully, businesses are catching on, and companies from trendy new start-ups to corporate powerhouses are adapting to the changing needs of professionals, investing more intentionally in developing cultures focused on collaboration, positivity, and flexibility, alongside added perks that are both useful and unusual, giving them an extra competitive edge.โ€ฏBusiness cultures are just as varied as those in societies, and there can be danger in taking a job in a company where there is a cultural disconnect between employer and employee. This can lead to issues down the line as the employee becomes unhappy and the employer is dissatisfied with attitude or performance. When interviewing for a new role, it is therefore imperative that you are conducting your own assessment of their culture and how you would fit into it. Itโ€™s one thing to ask broadly about what their culture is like, but itโ€™s important to come prepared with more specific questions in order to get a deeper sense of what life as an employee there would really be like.โ€ฏThis article will look at what to focus on when assessing the culture of a workplace you are interviewing for, and how to get a realistic impression of the culture by doing some digging yourself before accepting a job offer.โ€ฏLook beyond the free gym passWhen reading about a potential role at a new company, itโ€™s important to look beyond the shiny, eye-catching perks that theyโ€™ll want to tell you all about. While a free gym pass, pizza Fridays, a pool table, and fabulous social events are alluring, (and rightfully so, as they are a sign of a company that wants to reward the hard work of its employees) these are surface level, and your experience in the company will depend much more on deeper cultural traits and values such as flexibility when you need it, a supportive team environment, recognition, and opportunities for growth.โ€ฏWhile some perks are inventive and exciting and can certainly enhance your experience, a cool office space will never compensate for a negative work environment, and your happiness is always more important than a brand name on your CV or a bottle of beer on a Friday. Remember that perks are part of company culture, but not the culture itself, and it is a company culture that helps businesses pull through times when money for perks isnโ€™t on tap.What is truly important to you?You can work in a beautiful office with tastefully exposed brickwork and a designer chair, but none of this will matter if you hate your job. Approaching your job search having previously assessed what exactly you are seeking from your work life, what your non-negotiables are, and which elements of company culture will have the biggest impact on you, will help you to stay focused and land the role thatโ€™s right for you.โ€ฏWork out what truly motivates you and will support you to be the best version of yourself both professionally and personally, whether itโ€™s flexible working options, a diverse workforce, or a tight-knit team, and see if this is provided by the company you are interviewing for.โ€ฏConsider which environments make you feel productive. How do you best work? Are you seeking more autonomy and the option to work from home? Then you may not be a fit for a company that is heavily focused on collaboration and team socialising.What is the companyโ€™s mission? Its values? Does it have a corporate social responsibility programme? A diverse workforce? Pinpoint those core values and see how they align with the messages companies are including on their employee value proposition and materials for professionals. These will inspire commitment and confidence in both your search and in the decision you land on.How to research a company culture as a professionalJust as youโ€™ll want to get a feel for a neighbourhood before you buy a house, the same applies when you are searching for a new job. Your actual exposure to a company can be limited within the recruitment process, so we recommend using the following to research a companyโ€™s culture.Do some digging onlineHave a look at employee review sites such as Glassdoor for comments from inside the company on their culture. However, keep in mind that people are potentially more likely to leave a bad review than a good one. This may mean, however, that a company with a slew of great reviews could be a particularly positive sign.See if you have any connections within the company on LinkedIn and get the inside scoop from them. Again, donโ€™t take these viewpoints as gospel, but rather as a building block and a way to get a general idea of employee experience. LinkedIn is also a way to find out the general tenure of people who work there as well as possibilities for progression and development. Good retention and development can be a sign of a positive company culture.โ€ฏBranch out during your interviewWhile an interview is a companyโ€™s chance to determine whether your skills and experience are right for the role, a large part of the decision will come down to character fit, which is essentially another way of determining how you would fit into their culture. Itโ€™s also a two-way street, of course, meaning itโ€™s your opportunity to figure out if their culture is a fit for you, too.โ€ฏA great way to get the answers to this question that you need is to find an opportunity to speak candidly to your interviewer or others you meet within the business. These are likely the people youโ€™ll be interacting with regularly and youโ€™ll want to get a sense of how they communicate, both to you and to each other. Are they excited about the company? Do they seem to get along well? Do you have things in common beyond the professional? These are all factors that contribute to the overall culture and will impact your everyday experience.Be specificAsking a generic question will give you a generic answer, and hiring managers and other people who may be part of your interview process donโ€™t want to hear the same old question interview after interview. Instead, show the company youโ€™re interviewing for that youโ€™re looking for more than to just show up, do the work, and get paid. Youโ€™re an individual with more to offer, and all parties will benefit from a good cultural fit. In addition, itโ€™s not enough for you to take their word that they have a great company culture. Get into specifics and request examples of when company values and culture have led to success or excellent employee wellbeing.โ€ฏFor example, say that you want to work somewhere where personal development is taken seriously, and then ask for an example where a personal development program has helped an employee achieve a promotion or a new qualification. Or if mental health support is important to you, ask about the ways in which the company offers this and whether itโ€™s been well utilised.โ€ฏThese stories and examples will give you a much better impression of how the culture works rather than memorised lines about remote working policies and employee engagement. And on top of that, youโ€™ll get a much better feel for the people behind the job titles, which is half the battle when it comes to understanding where you fit into a companyโ€™s culture.โ€ฏNo matter what position you find yourself in, use these tips to spot the work cultures that will โ€” and will not โ€” work for you. The company you ultimately choose should enable you to flourish rather than wear you (or your well-being) out.

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The Most Important Skills You Need to Take Your Logistics Career to the Next Level Image
Logistics

The Most Important Skills You Need to Take Your Logistics Career to the Next Level

โ€‹When it comes to developing a logistics career, there are a number of key skills that are vital to have. As a logistics recruiter, we have inside knowledge in terms of what it takes to succeed in this industry. Itโ€™s not just a case of being able to demonstrate the right spread of qualifications and experience, but also to show different capabilities and qualities that will ensure you stand out to a logistics recruiter or hiring manager. We've highlighted some of the key skills to note below:Big picture thinking. In any supply chain environment, itโ€™s going to be vital to take a step back and look at the bigger picture. Critical thinking, planning ahead, and problem-solving are all key here; from creating contingency plans to being able to identify problematic areas before they arise. Relentless integrity. This means honesty at every level, from customer communication to internal feedback. Instead of covering up issues within the business, strong integrity will ensure that these are quickly dealt with. Itโ€™s a crucial quality that hiring managers value highly amongst staff. Being able to respond well under pressure. Working in the supply chain means being able to function effectively in what is often a fast-paced and high-pressure environment. There are serious consequences that can be triggered by problems - such as the costs incurred if a manufacturing line doesnโ€™t have the right materials and has to shut down - and so a calm approach under pressure is essential. The ability to be flexible and adapt. These are qualities we see prioritized often as a logistics recruiter. Change is constant in an industry like logistics; to take your career to the next level itโ€™s essential to demonstrate the ability to adapt when that happens. Exceptional problem-solving ability. Itโ€™s one thing to be book smart, but in many logistics roles itโ€™s practical problem-solving expertise that is actually far more valuable. There are many different elements to being an effective problem solver, from analysis and psychology to being able to apply operational data and business development knowledge. A focus on improvement. If youโ€™re keen to take your logistics career to the next level then you need to help the business evolve. A big part of this is having a good grasp of the companyโ€™s goals so that you can create opportunities for improvement. This is a key skill that we are often asked to identify as a logistics recruiter, especially by businesses that are focused on growth. Effective management. That could be time management, project management, or people management. Taking your logistics career to the next level will mean being able to plan your time and tasks, being organized and detail-oriented, and being able to coordinate between different teams and people.Are you looking to develop a career in logistics? Take the next step and apply for our current live jobs or submit your CV to become discoverable to all our consultants.

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Logistics

Hereโ€™s All You Need to Know About a Career in Logistics

โ€‹Most people have a general idea of what the logistics industry involves. However, if youโ€™re planning a career in logistics then itโ€™s important to understand this on a more in-depth level, from the relationships youโ€™ll need to develop with suppliers, the focus on customer needs, to the costs that are involved in transporting goods and materials. We are logistics headhunters with all the experience you need to secure your chosen career in logistics. Logistics underpins the economy. In fact, there are few industries that donโ€™t rely on it in some way. Any enterprise that is making or selling products, or supplying raw materials, is going to require logistics in order to ensure that it can manufacture items and then transport those to the end-user. So, this is a career path with a wealth of opportunities. Employment prospects for logisticians are robust. As a logistics headhunter, weโ€™re able to see the potential that currently exists for those who have skills in this field. Projections for logistics careers show 4% growth between now and 2029, and there are new opportunities arising all the time.A logistics career could take place in a variety of different settings. For example, you might be working in a factory or an office, or a mobile location such as a delivery center. When youโ€™re looking at the desirable role in a logistics career, itโ€™s a good idea to be clear about the environments in which you'd prefer to work. Qualifications are a key step. Due to the increasing complexity of logistics work, there are minimum requirements in terms of qualifications for many roles (e.g., a bachelor's degree). Plus, employers are always keen to see evidence of a candidate who is motivated to learn and develop through acquiring qualifications and training. Like any high-pressure job, there can be challenging moments. Working as a logistics headhunter, we know how much employers value competencies such as flexibility and adaptability under pressure. Thatโ€™s because a career in logistics can be high-pressure and mean tackling some challenging situations that can quickly unfold. Logisticians have responsibility for consequences right along the supply chain, and if something happens to disrupt operations there can be a big impact on the bottom line. The best way to approach a career in logistics is to see the holistic picture. This is an incredibly valuable attribute, as it means that youโ€™re not only able to effectively do your own job, but also see where it fits in terms of the broader supply chain. There are courses and training available that can help you to get a clearer idea of the way that your role impacts others and how an effective logistician can make a difference. Being a logistics headhunter means that we are ideally positioned to support those keen to begin, or develop, a career in this field. If you are looking to progress your career in logistics, take a look at our live roles or submit your CV today.โ€‹

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Technical-Operations

Talent Trends in Technical Operations Recruitment

Demand for Talent in 2021 After looking at the employment rate from February 2020, it has helped determine where employment within Supply Chain, specifically Technical Operations, has been affected the most going into 2021. Cities and metros that are within 2-5% of that employment rate today are considered healthy, and we will see them move from recovery mode during the pandemic to expansion once again. Cities that are currently at 10% or more compared to their employment rate number from February 2020, are the areas that need the help of recruiters and extra hands on deck to secure top talent. These areas are likely to have a high volume of resumes flooding in due to unemployment rates, and companies may have a tougher time identifying the top talent from the influx of active candidates. Effects on Hiring Processes What do these geographic and employment trends mean for hiring processes in 2021? First, virtually recruiting and remote workers are the new norm for the foreseeable future. This may be a tough concept to adapt to for some Technical Operations teams โ€“ most of these roles sit in plants which requires hands-on work. However, companies have managed to incorporate a lot of these manufacturing roles to be remote from a corporate strategy side and just keep a smaller amount of essential workers on the floor. This helps speed up interviewing processes, alleviates relocation difficulties, and is attractive to those candidates who seek flexibility and work-from-home options. Diversity & Inclusion in Technical Operations Along the challenges faced last year related to COVID-19, firms also had to reflect on the need to create more diverse teams. The manufacturing sector in particular tends to lack diversity, and this will be a continued area of focus for many companies and executive leadership teams in the industry for the next several years. Diversity is a business-critical imperative, and teams that are more diverse perform better than their less diverse counterparts. Specialist recruiters can play an important part in helping to solve these challenges. Recruiters can advise on best practices and work with clients on their initiatives to build more diverse teams. DSJ Global aims to be a long-term talent partner for our clients and are empathetic to the challenges they face both within their organizations and the wider world. The Hiring Landscape Overall, COVID-19 has affected the world of recruiting for Supply Chain and the landscape for hiring within companies, large and small. DSJ Global has helped clients to navigate this landscape in the best way possible, helping teams to adapt as circumstances have changed continuously. In 2021, hiring remains a key priority for Technical Operations teams, and DSJ Global will continue supporting clients in securing exceptional talent for their organizations. Get in touch to learn more about these industry trends, or to discuss hiring needs in the year ahead.โ€‹

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