Job Description:
Our client is seeking a highly skilled Senior Associate Customer Quality Engineer to join our team. The ideal candidate will have a strong background in engineering and extensive experience in quality management within the high-purity chemical manufacturing industry or adjacent industry.
Key Responsibilities:
- Lead and manage customer quality assurance activities to ensure product quality and customer satisfaction.
- Develop, implement, and maintain Quality Management System (QMS) tools and processes.
- Oversee Non-Conformance Management System (NCMS) processes to identify, analyze, and resolve quality issues.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- Conduct root cause analysis and implement corrective and preventive actions.
- Ensure compliance with industry standards and regulatory requirements.
- Provide technical support and guidance to customers regarding quality-related matters.
- Prepare and present quality reports and metrics to senior management.
- Mentor and train junior quality engineers and staff.
Qualifications:
- Bachelor's degree in Engineering or a related field; advanced degree preferred.
- 10-15 years of experience in quality engineering within the high-purity chemical manufacturing industry.
- Strong knowledge of NCMS processes and QMS tools.
- Proven track record of successfully managing customer quality assurance activities.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Proficiency in quality management software and tools.
