Senior Manager, Wholesale Operations
- Manage Wholesale/B2B activities across different programs.
- Track KPIs for order fulfillment, cancellations, backorders, and overall activity.
- Resolve order and inventory issues.
- Oversee new account onboarding and ensure compliance.
- Work with sales and planning teams on growth and optimization strategies.
- Organize monthly KPIs and prepare weekly reports.
- Analyze shipping performance and provide insights.
- Create and manage standard operating procedures (SOPs) for wholesale activities.
- Coordinate shipment performance with accounting and international compliance.
- Implement process improvements across locations.
- Bachelor's Degree
- 10+ years of experience in operations management, with a focus on fulfillment for wholesale accounts, with at least 3+ years of management experience to support strategy.
- Skilled in integrating and onboarding new accounts.
- Strong analytical skills, particularly with Excel, ERP systems, and reporting tools to provide actionable recommendations.
- Proficient in Microsoft Office Suite, SmartSheets, and NetSuite.
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