June 2024
How Automation is Shaping Procurement

The procurement sector within the supply chain industry is undergoing a significant transformation, driven by advancements in automation, artificial intelligence (AI), and machine learning (ML). These technologies are reshaping procurement processes, offering numerous benefits, influencing investment strategies, and impacting recruitment within the industry.
Benefits of Automation, AI, and Machine Learning in Procurement
Enhanced efficiency and cost reduction
Automation streamlines routine tasks such as purchase order processing, invoice management, and contract reviews, leading to significant time and cost savings. AI-powered systems can process invoices by automatically extracting relevant data, cross-referencing them with purchase orders, and approving payments based on predefined criteria, minimizing manual intervention and reducing errors.
Improved decision-making
AI and ML analyze vast amounts of data to provide actionable insights, enabling procurement teams to make informed decisions. Predictive analytics facilitate accurate demand forecasting, supplier selection, and risk management, enhancing overall procurement strategy.
Risk mitigation
AI's predictive capabilities allow organizations to anticipate and mitigate risks in the supply chain. By analyzing supplier data and market trends, AI can identify potential disruptions and suggest proactive measures to ensure continuity in operations.
Supplier management
AI enhances supplier relationship management by streamlining onboarding processes, evaluating performance, and ensuring compliance. Automated systems verify supplier credentials, assess financial stability, and facilitate seamless communication, fostering stronger partnerships.
Investment in Automation and AI in Procurement
The increasing recognition of AI's potential to revolutionize procurement processes has led to substantial investments in these technologies. Organizations are allocating resources to integrate AI solutions that enhance efficiency, reduce costs, and provide a competitive edge. A study by GEP indicates that AI can reduce processing costs by 30-40% and deliver between 5% and 40% additional savings through spend and supplier panel analysis.
Furthermore, the adoption of AI in procurement is accelerating, with 85% of leading procurement organizations implementing AI solutions. Companies report an average cost reduction of 20% and a 30% increase in procurement process efficiency due to AI automation.
Impact on Recruitment in the Procurement Sector
The integration of automation and AI in procurement is reshaping the job market within the industry. While these technologies automate routine tasks, they also create a demand for new skill sets, leading to a shift in recruitment strategies.
Demand for AI-related skills
As AI becomes integral to procurement, there is a growing need for professionals with expertise in AI, data analysis, and digital procurement solutions. Organizations are seeking individuals who can manage and optimize AI-driven systems to enhance procurement processes.
Reskilling and upskilling
The adoption of AI necessitates the reskilling and upskilling of existing employees. Procurement professionals are encouraged to develop digital literacy and adapt to new technologies to remain relevant in the evolving job market. Companies are investing in training programs to equip their workforce with the necessary skills to work alongside AI systems.
Shift in job roles
While AI automates repetitive tasks, it allows procurement professionals to focus on strategic functions that drive value for the business. This shift leads to the creation of roles centered around strategic sourcing, supplier relationship management, and data-driven decision-making.
The convergence of automation, AI, and machine learning is transforming the procurement sector within the supply chain industry. These technologies offer significant benefits, including enhanced efficiency, cost reduction, improved decision-making, and risk mitigation. Consequently, organizations are investing heavily in AI solutions to gain a competitive advantage.
However, this technological shift also impacts recruitment, necessitating a workforce equipped with AI-related skills and the adaptability to thrive in an evolving digital landscape. As the industry continues to embrace these advancements, the procurement function is poised to become more strategic, data-driven, and integral to organizational success.