January 2025
How Improved Candidate Experience Cut Time-to-Hire by 85%
Key takeaways
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months of vacancy left unfilled
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rejected offers from other candidates
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reduction in time to hire, from eight months to one
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years of experience leveraged to optimize hiring process
The challenge
It’s a common understanding that the interview process is as much a business’s evaluation of the candidate, as a candidate’s evaluation of the business. Do they have the right culture, are there progression opportunities, and what are the benefits are just some of the questions we often hear from candidates when they’re considering new opportunities.
A mining company was facing challenges with their overall hiring process both internally and externally. Feedback from candidates was that it was slow, and they weren’t getting a full understanding of the business, meanwhile, stakeholders internally were having problems qualifying the right talent.
This resulted in them having two rejected offers over an eight-month period, really slowing down the operations of the business whilst this role was left empty.
The solution
The firm reached out to DSJ Global for support. As a recognized supply chain talent partner with over 15 years’ experience, we’re able to consult businesses and help optimize their internal processes.
We refined and updated their interview structure, implementing a three-stage plan that introduced candidates to different stakeholders and teams across the business at each step, with the final interview having room for a presentation or task if needed.
The result
This provided great benefits to both sides. Candidates were introduced to multiple people within the business, giving them a better understanding of the culture and what it’s like to work there, helping them make a more informed and convinced decision about the role.
The business also benefited from better qualification, as multiple stakeholders had met with the candidate and could weigh in with opinions and thoughts, resulting in better candidates being selected. The process we recommended was more streamlined, saving them time as they needed to do less interviews – the client went from two rejected offers over eight months to an acceptance in just four weeks.
Summary
Businesses need to make sure they put their best foot forward with an efficient and effective hiring process. Without it, they risk wasting time interviewing candidates that aren’t the right fit or don’t align with the company. If you’re experiencing difficulties, get in touch with the DSJ Global team today.