Are you ready to join a fast paced and growing European business?
Carousel Logistics, a leader in the logistics and supply chain industry, is seeking a Key Account Manager to join our team.
As a Key Account Manager, you will play a vital role in developing our Strategic & Key Accounts customer portfolio utilizing personalized logistics solutions and products.
The role will be field based achieving your retention and SoW growth through conversion of your own client development plans.
With a robust lead qualification process to build a strong and resilient pipeline. Utilizing your skills and experience in consultative selling you will work closely with key decision makers to convert leads into new revenue flows. You will also work on growing your assigned customer portfolio through development new lanes/services and establishing share of wallet knowledge by customer.
Key Responsibilities
Account Management:
- Build and maintain strong relationships with key clients and partners.
- Oversee the management of major accounts, ensuring exceptional service delivery and client satisfaction.
- Identify opportunities for upselling and cross-selling to maximize revenue.
Business Development
- Proactively seek new business opportunities and develop a robust pipeline.
- Collaborate with marketing and operations teams to support business development initiatives.
- Attend industry events and conferences to enhance the company's market presence.
Performance Monitoring And Reporting
- Monitor sales performance metrics of the portfolio and analyse data to inform decision- making.
- Ensure accurate and timely reporting of sales activities and results.
Skills And Qualifications
- 3-5 years proven ability to generate and develop new business opportunities ideally within the logistics sector or within a specific industry sector.
- Ambitious and driven with a proven track record of success in consultative selling.
- Effectively gather and use market/ client intelligence.
- Ability to act as an initial single point of contact with clients.
- Highly autonomous with a positive "can do" attitude.
- Bright and articulate with excellent communication and presentation skills.
- Sharp commercial acumen.
- Ability to build strong internal relationships within the extended operations team.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong knowledge of the Benelux market and logistics industry trends.
- Fluent in English and Dutch.
- Be fully flexible on travel 1-2 days a week - with a full clean driving license.
